Terms of Service and Use

By accessing and using our App and our services ("Service"), you agree to be bound by these Terms of Service and Use ("Terms"). If you do not agree with these Terms, you should discontinue use of the Service immediately.

Description of Service

Our App, Catalyst AI, provides a trainable AI assistant in your Slack Workspace. We reserve the right to modify or discontinue the Service (or any part of it) at any time.

Workspace User Limitation

Workspaces with over 200 active users are excluded from using CaiBot without having entered into an additional service agreement with Catalyst AI, LLC.


We use Stripe, a third-party payment processor, for all payments. We are not responsible for the performance of Stripe. As such, any disputes about payments or charges must be settled with Stripe directly. You are responsible for all transactions processed through our site and agree to comply with Stripe’s terms and conditions.

User Obligations

As a user, you agree to use the Service in compliance with all applicable laws and not to use the Service for any illegal purpose. You also agree not to interfere with the operation of the Service.

Privacy Policy

Our Privacy Policy explains how we collect, use, and share your personal information and protects your privacy when you use our Service.

Intellectual Property

All materials within the Service, including the Site and its original content, features, and functionality, are the property of Catalyst AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the services.

Changes to Terms

We reserve the right, in our sole discretion, to change these Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through the Services, or updating the "Last Updated" date at the beginning of these Terms.


We may terminate your access to the Site and the Service, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account.

Governing Law

This Agreement is governed in accordance with the laws of Texas.

Contact Information

If you have any questions about these Terms, please reach out to us on our Contact page.